Fax-capable Modem (inbox driver)
A fax-capable modem is analog hardware that can send or receive faxes over a phone line when Windows has a compatible device driver and fax feature. Microsoft says Windows Fax and Scan is available only in certain Windows editions and configurations; that does not guarantee support for a particular modem. Confirm both the Windows feature and the modem maker's compatibility information.
Family profile
- Reference coverage
- Varies by exact model, hardware revision, package, and release; verify the official support page
- Hardware category
- Modems
- Manufacturer
- Multiple vendors
- Related families listed
- 13 in this category, 0 elsewhere from Multiple vendors
This coverage label describes releases discussed by this publication, not certified compatibility. Confirm the exact device or PC model, hardware revision, current Windows release, and current package requirements on the publisher source before making a change. Windows 10 Home and Pro reached end of support on October 14, 2025. Extended security updates and other editions have separate lifecycle terms; a driver listing does not extend Windows support.
Fax-capable Modem (inbox driver) at a glance
| Detail | What it means for you |
|---|---|
| Device type | Analog modem with fax capability |
| Where the driver comes from | Hardware maker or Windows Update when a compatible package exists |
| Firmware pairing | Device-specific; the fax app does not replace a hardware driver |
| SIM handling | No SIM; uses an analog phone line |
| Carrier profile | Fax device selected in Windows Fax and Scan |
| First thing that breaks | Fax app pointed at the wrong device |
How to tell this is what you have
- May appear under Modems in Device Manager when a compatible driver loads
- Requires an active analog phone line
- Windows fax-feature availability varies by edition and configuration
Worth knowing: Fax requires both an available Windows fax feature and a compatible driver for the exact modem.
Device Driver Guide does not host driver files or bundle an updater. This page documents the Fax-capable Modem (inbox driver)family; its citations are selected from the package-source policy recorded for this family.
Device Driver Guide hosts no executables or updater tools. External citations are limited to official publisher documentation pages and are labeled before you leave this site.
Browse related families
Open the listed modems directoryPackage path for Fax-capable Modem (inbox driver)
The family record names Hardware maker or Windows Update when a compatible package exists as the package source. Use Varies by exact model, hardware revision, package, and Windows release; verify the official support page only as reference coverage, then check the current publisher requirements for the exact model, hardware revision, Windows release, and PC configuration. A family name alone does not establish compatibility.
Shared identification, preparation, installation, verification, and rollback procedures are maintained on the full modems guide, rather than repeated on every family page. The citations below follow this family’s declared vendor, system-update, PC-maker, or motherboard-maker source policy.
Official sources and citations
These links serve two different purposes. A manufacturer support selector helps you find an exact model, but does not prove that a package or feature exists for every product in a family. Claim-specific documents explain the cited technology, requirement, lifecycle, or bounded package example. In either case, check the publisher domain, exact model and hardware revision, operating-system release, supported-products list, and package notes before making a change.
- Windows driver-update documentation
Microsoft documentation: Publisher documentation for Windows Update and Device Manager.
- Microsoft Update Catalog
Microsoft: Microsoft's searchable catalog of published update packages.
- Windows 10 Home and Pro lifecycle
Microsoft Lifecycle: Lifecycle documentation for Windows 10 Home and Pro; separately governed editions and servicing channels can have different dates.
- Cellular settings in Windows
Microsoft documentation: Windows cellular configuration guidance; modem, carrier, SIM/eSIM, plan, and model support remain separate requirements.
- Install the Windows fax driver or service
Microsoft documentation: Feature setup context; hardware modem, edition, Office workflow, and telephony compatibility remain separate.
Device Driver Guide is an independent reference, not a repair or technical-support service. It does not host or mirror installers and receives no payment for these links. A named-model package example applies only to the systems and operating systems on that publisher page; it is not a recommendation to install the package across a family. Report a moved or incorrect link through the correction form.
Other modems families to compare
Fax-capable Modem (inbox driver) next to the other 13 families in this category
| Family | Manufacturer | Reference coverage | How you recognize it |
|---|---|---|---|
| Fax-capable Modem (inbox driver) (this page) | Multiple vendors | Varies by exact model, hardware revision, package, and release; verify the official support page | May appear under Modems in Device Manager when a compatible driver loads |
| Dell Wireless Wwan / Mobile Broadband (OEM package) | Dell | Varies by exact model, hardware revision, package, and release; verify the official support page | Shown under Network adapters, often naming the module and "Mobile Broadband" |
| HP lt-series Mobile Broadband (OEM package) | HP | Varies by exact model, hardware revision, package, and release; verify the official support page | Reports an lt-series module name in Device Manager on applicable systems |
| Lenovo Integrated Mobile Broadband (OEM package) | Lenovo | Varies by exact model, hardware revision, package, and release; verify the official support page | Listed under Network adapters when a supported module is installed |
| ASUS Mobile Broadband Module (OEM package) | ASUS | Varies by exact model, hardware revision, package, and release; verify the official support page | Appears as a mobile broadband adapter under Network adapters |
| Acer Mobile Broadband Module (OEM package) | Acer | Varies by exact model, hardware revision, package, and release; verify the official support page | Shown as a mobile broadband entry when installed and supported |
| Microsoft Surface Wwan Module | Microsoft Surface | Varies by exact model, hardware revision, package, and release; verify the official support page | Listed under Network adapters on LTE-equipped Surface devices |
| Intel 5G / LTE Mobile Broadband Module | Intel | Varies by exact model, hardware revision, package, and release; verify the official support page | May reference Intel XMM technology or an OEM module name |
| Samsung Mobile Broadband Module (OEM package) | Samsung | Varies by exact model, hardware revision, package, and release; verify the official support page | Shown as a mobile broadband adapter under Network adapters |
| Generic USB Cellular Modem (mobile hotspot / dongle) | Multiple vendors | Varies by exact model, hardware revision, package, and release; verify the official support page | Exact model may enumerate as a modem, network adapter, USB device, or tethered network |
| Standard Analog Modem (inbox driver) | Multiple vendors | Varies by exact model, hardware revision, package, and release; verify the official support page | May be listed under Modems in Device Manager when supported |
| Lenovo Connection Manager (companion software) | Lenovo | Varies by exact model, hardware revision, package, and release; verify the official support page | Software entry rather than a Device Manager device when present |
| HP Connection Optimizer / Mobile Connect (companion software) | HP | Varies by exact model, hardware revision, package, and release; verify the official support page | Appears as an HP application only on supported models |
| Dell Mobile Connect / Wwan Utility (companion software) | Dell | Varies by exact model, hardware revision, package, and release; verify the official support page | Application rather than a Device Manager device when installed |