Surface Wwan Module
Certain Surface Pro and Surface laptop models ship with an LTE or 5G module that lets them connect over a carrier network anywhere with signal. Microsoft services the driver and firmware for these modules through Surface support and Windows Update together, so keeping the device current usually keeps the modem healthy without a separate hunt. If cellular is missing after a major update, the Surface driver pack is the place to restore it.
Family profile
- Reference coverage
- Varies by exact model, hardware revision, package, and release; verify the official support page
- Hardware category
- Modems
- Manufacturer
- Microsoft Surface
- Related families listed
- 13 in this category, 14 elsewhere from Microsoft Surface
This coverage label describes releases discussed by this publication, not certified compatibility. Confirm the exact device or PC model, hardware revision, current Windows release, and current package requirements on the publisher source before making a change. Windows 10 Home and Pro reached end of support on October 14, 2025. Extended security updates and other editions have separate lifecycle terms; a driver listing does not extend Windows support.
Microsoft Surface Wwan Module at a glance
| Detail | What it means for you |
|---|---|
| Device type | Built-in LTE or 5G Surface module |
| Where the driver comes from | Surface support and Windows Update together |
| Firmware pairing | Model-specific Surface package or Windows Update listing controls |
| SIM handling | SIM tray or eSIM by model |
| Carrier profile | APN in Windows Cellular settings |
| First thing that breaks | Cellular missing after a major update |
How to tell this is what you have
- Listed under Network adapters on LTE-equipped Surface devices
- Only present on Surface models sold with cellular
- Serviced through Surface support and Windows Update
Worth knowing: Surface LTE models receive driver and firmware through Surface support and Windows Update.
Device Driver Guide does not host driver files or bundle an updater. This page documents the Microsoft Surface Wwan Modulefamily; its citations are selected from the package-source policy recorded for this family.
Device Driver Guide hosts no executables or updater tools. External citations are limited to official publisher documentation pages and are labeled before you leave this site.
Browse related families
Open the listed modems directoryPackage path for Microsoft Surface Wwan Module
The family record names Surface support and Windows Update together as the package source. Use Varies by exact model, hardware revision, package, and Windows release; verify the official support page only as reference coverage, then check the current publisher requirements for the exact model, hardware revision, Windows release, and PC configuration. A family name alone does not establish compatibility.
Shared identification, preparation, installation, verification, and rollback procedures are maintained on the full modems guide, rather than repeated on every family page. The citations below follow this family’s declared vendor, system-update, PC-maker, or motherboard-maker source policy.
Official sources and citations
These links serve two different purposes. A manufacturer support selector helps you find an exact model, but does not prove that a package or feature exists for every product in a family. Claim-specific documents explain the cited technology, requirement, lifecycle, or bounded package example. In either case, check the publisher domain, exact model and hardware revision, operating-system release, supported-products list, and package notes before making a change.
- Microsoft Surface downloads and documentation
Microsoft Surface: Use this publisher-maintained page to match the exact Microsoft Surface model and operating-system release before selecting a package.
- Windows 10 Home and Pro lifecycle
Microsoft Lifecycle: Lifecycle documentation for Windows 10 Home and Pro; separately governed editions and servicing channels can have different dates.
- Cellular settings in Windows
Microsoft documentation: Windows cellular configuration guidance; modem, carrier, SIM/eSIM, plan, and model support remain separate requirements.
Device Driver Guide is an independent reference, not a repair or technical-support service. It does not host or mirror installers and receives no payment for these links. A named-model package example applies only to the systems and operating systems on that publisher page; it is not a recommendation to install the package across a family. Report a moved or incorrect link through the correction form.
Other modems families to compare
Microsoft Surface Wwan Module next to the other 13 families in this category
| Family | Manufacturer | Reference coverage | How you recognize it |
|---|---|---|---|
| Microsoft Surface Wwan Module (this page) | Microsoft Surface | Varies by exact model, hardware revision, package, and release; verify the official support page | Listed under Network adapters on LTE-equipped Surface devices |
| Dell Wireless Wwan / Mobile Broadband (OEM package) | Dell | Varies by exact model, hardware revision, package, and release; verify the official support page | Shown under Network adapters, often naming the module and "Mobile Broadband" |
| HP lt-series Mobile Broadband (OEM package) | HP | Varies by exact model, hardware revision, package, and release; verify the official support page | Reports an lt-series module name in Device Manager on applicable systems |
| Lenovo Integrated Mobile Broadband (OEM package) | Lenovo | Varies by exact model, hardware revision, package, and release; verify the official support page | Listed under Network adapters when a supported module is installed |
| ASUS Mobile Broadband Module (OEM package) | ASUS | Varies by exact model, hardware revision, package, and release; verify the official support page | Appears as a mobile broadband adapter under Network adapters |
| Acer Mobile Broadband Module (OEM package) | Acer | Varies by exact model, hardware revision, package, and release; verify the official support page | Shown as a mobile broadband entry when installed and supported |
| Intel 5G / LTE Mobile Broadband Module | Intel | Varies by exact model, hardware revision, package, and release; verify the official support page | May reference Intel XMM technology or an OEM module name |
| Samsung Mobile Broadband Module (OEM package) | Samsung | Varies by exact model, hardware revision, package, and release; verify the official support page | Shown as a mobile broadband adapter under Network adapters |
| Generic USB Cellular Modem (mobile hotspot / dongle) | Multiple vendors | Varies by exact model, hardware revision, package, and release; verify the official support page | Exact model may enumerate as a modem, network adapter, USB device, or tethered network |
| Standard Analog Modem (inbox driver) | Multiple vendors | Varies by exact model, hardware revision, package, and release; verify the official support page | May be listed under Modems in Device Manager when supported |
| Fax-capable Modem (inbox driver) | Multiple vendors | Varies by exact model, hardware revision, package, and release; verify the official support page | May appear under Modems in Device Manager when a compatible driver loads |
| Lenovo Connection Manager (companion software) | Lenovo | Varies by exact model, hardware revision, package, and release; verify the official support page | Software entry rather than a Device Manager device when present |
| HP Connection Optimizer / Mobile Connect (companion software) | HP | Varies by exact model, hardware revision, package, and release; verify the official support page | Appears as an HP application only on supported models |
| Dell Mobile Connect / Wwan Utility (companion software) | Dell | Varies by exact model, hardware revision, package, and release; verify the official support page | Application rather than a Device Manager device when installed |
Other Microsoft Surface families in the catalog
Microsoft Surface hardware documented outside modems
| Family | Category | Reference coverage |
|---|---|---|
| Microsoft Surface Audio | Audio & Sound | 10, 11 |
| Microsoft Surface Graphics | Graphics & Video | 10/11 only where the selected package lists this GPU or PC model |
| Microsoft Surface USB and Dock Firmware | USB & Thunderbolt | 10/11 only where listed for the exact controller or device package |
| Microsoft Surface Wi-Fi and Ethernet | Network & Wi-Fi | Varies by exact adapter, system or board model, package, and release; verify the official support page |
| Microsoft Surface Bluetooth | Bluetooth | Varies by exact radio or peripheral model, package, and release; verify the official support page |
| Microsoft Surface Platform Drivers | Motherboard Chipset | 10/11 only where listed for the exact platform package |
| Microsoft Surface Touchpad Driver | Touchpads | 10, 11 |
| Microsoft Surface Keyboard Driver | Keyboards | 10, 11 |
| Microsoft Surface Camera Driver | Webcams | 10/11 only where the exact camera or PC model lists support |
| Microsoft Surface Uefi (Semm/Dfci-managed devices) | Bios & Uefi | releases supported for the exact Surface model |
4 further Microsoft Surface families are listed on the Microsoft Surface manufacturer page.