Dell Windows Hello IR Camera Component
This is the infrared camera driver on Dell laptops that enables Windows Hello face sign-in, and it is distinct from the color camera driver. If sign-in stops recognizing you while video calls still work, this component is the likely culprit. Obtain it from Dell using your Service Tag, and plan to re-enroll your face after reinstalling it.

Family profile
- Reference coverage
- 10/11 only where the exact camera or PC model lists support
- Hardware category
- Webcams
- Manufacturer
- Dell
- Related families listed
- 13 in this category, 18 elsewhere from Dell
This coverage label describes releases discussed by this publication, not certified compatibility. Confirm the exact device or PC model, hardware revision, current Windows release, and current package requirements on the publisher source before making a change. Windows 10 Home and Pro reached end of support on October 14, 2025. Extended security updates and other editions have separate lifecycle terms; a driver listing does not extend Windows support.
Dell Windows Hello IR Camera Component at a glance
| Detail | What it means for you |
|---|---|
| Camera type | Infrared sensor for face sign-in |
| Connection | Built into the Dell laptop lid, separate entry |
| Advanced controls | None; used only for authentication |
| Windows Hello support | This is the Hello component itself |
| Where it comes from | Dell support by Service Tag |
| First thing that breaks | Re-enroll your face after reinstalling it |
How to tell this is what you have
- Separate infrared entry in Device Manager
- Chosen by Dell Service Tag
Worth knowing: Infrared component for Windows Hello face sign-in on Dell laptops.
Compatibility boundary: Verify the exact camera or PC model, hardware revision, Windows release, and package description; Windows Hello requires explicitly compatible biometric camera hardware and is not implied by color video.
Device Driver Guide does not host driver files or bundle an updater. This page documents the Dell Windows Hello IR Camera Componentfamily; its citations are selected from the package-source policy recorded for this family.
Device Driver Guide hosts no executables or updater tools. External citations are limited to official publisher documentation pages and are labeled before you leave this site.
Browse related families
Open the listed webcams directoryPackage path for Dell Windows Hello IR Camera Component
The family record names Dell support by Service Tag as the package source. Use Windows 10/11 only where the exact camera or PC model lists support only as reference coverage, then check the current publisher requirements for the exact model, hardware revision, Windows release, and PC configuration. A family name alone does not establish compatibility.
Shared identification, preparation, installation, verification, and rollback procedures are maintained on the full webcams guide, rather than repeated on every family page. The citations below follow this family’s declared vendor, system-update, PC-maker, or motherboard-maker source policy.
Official sources and citations
These links serve two different purposes. A manufacturer support selector helps you find an exact model, but does not prove that a package or feature exists for every product in a family. Claim-specific documents explain the cited technology, requirement, lifecycle, or bounded package example. In either case, check the publisher domain, exact model and hardware revision, operating-system release, supported-products list, and package notes before making a change.
- Dell downloads and documentation
Dell: Use this publisher-maintained page to match the exact Dell model and operating-system release before selecting a package.
- Windows 10 Home and Pro lifecycle
Microsoft Lifecycle: Lifecycle documentation for Windows 10 Home and Pro; separately governed editions and servicing channels can have different dates.
- USB Video Class camera implementation guide
Microsoft Learn: Documents the UVC class-driver path for conforming USB cameras, not arbitrary Mipi or biometric cameras.
- Windows Hello face-authentication requirements
Microsoft Learn: Documents specialized face-authentication camera requirements; a working color webcam alone does not establish Hello support.
Device Driver Guide is an independent reference, not a repair or technical-support service. It does not host or mirror installers and receives no payment for these links. A named-model package example applies only to the systems and operating systems on that publisher page; it is not a recommendation to install the package across a family. Report a moved or incorrect link through the correction form.
Other webcams families to compare
Dell Windows Hello IR Camera Component next to the other 13 families in this category
| Family | Manufacturer | Reference coverage | How you recognize it |
|---|---|---|---|
| Dell Windows Hello IR Camera Component (this page) | Dell | 10/11 only where the exact camera or PC model lists support | Separate infrared entry in Device Manager |
| Windows UVC Camera (Standard Support) | Microsoft | 10/11 for devices implementing supported UVC descriptors | A USB camera using the Microsoft UVC class driver |
| Logitech Brio Series (Logi Tune / G HUB) | Logitech | 10/11 only where the exact Brio model and app list support | Housing or device label gives the exact Brio model |
| Logitech C920 and C900 Webcam Series | Logitech | 10/11 only where the exact camera or PC model lists support | Model marked C920 or a C900-series number |
| Logitech StreamCam | Logitech | 10/11 only where the exact camera or PC model lists support | Housing labeled StreamCam |
| Razer Kiyo Series (Synapse) | Razer | 10/11 only where the exact camera or PC model lists support | Housing labeled Kiyo |
| Dell Integrated Webcam Driver | Dell | 10/11 only where the exact camera or PC model lists support | Chosen by Dell Service Tag |
| Lenovo Integrated Camera Driver | Lenovo | 10/11 only where the exact camera or PC model lists support | Chosen by Lenovo machine type |
| HP Integrated Webcam Driver (HP TrueVision) | HP | 10/11 only where the exact camera or PC model lists support | Branded HP TrueVision |
| ASUS Integrated Camera Driver | ASUS | 10/11 only where the exact camera or PC model lists support | Runs on ASUS laptops such as ZenBook or ExpertBook |
| Acer Integrated Webcam Driver | Acer | 10/11 only where the exact camera or PC model lists support | Chosen by Acer model such as Aspire, Swift, or Predator |
| Microsoft Surface Camera Driver | Microsoft Surface | 10/11 only where the exact camera or PC model lists support | Runs on Surface tablets and laptops |
| Intel Imaging Signal Processor (IPU) Camera Driver | Intel | 10/11 only where the exact camera or PC model lists support | Camera connects via Mipi, not USB |
| Lenovo Windows Hello IR Camera Component | Lenovo | 10/11 only where the exact camera or PC model lists support | Separate infrared entry in Device Manager |
Other Dell families in the catalog
Dell hardware documented outside webcams
| Family | Category | Reference coverage |
|---|---|---|
| Dell Audio (Waves MaxxAudio and OEM codec packages) | Audio & Sound | 10, 11 |
| Dell Graphics Drivers (OEM packages) | Graphics & Video | 10/11 only where the selected package lists this GPU or PC model |
| Dell Thunderbolt and USB-C Docking Drivers | USB & Thunderbolt | 10/11 only where listed for the exact controller or device package |
| Dell Network Drivers (OEM Wi-Fi and Ethernet) | Network & Wi-Fi | Varies by exact adapter, system or board model, package, and release; verify the official support page |
| Dell Bluetooth Drivers (OEM packages) | Bluetooth | Varies by exact radio or peripheral model, package, and release; verify the official support page |
| Dell System Chipset Drivers (OEM Desktops and Laptops) | Motherboard Chipset | 10/11 only where listed for the exact platform package |
| Dell Touchpad Driver (Synaptics or Elan) | Touchpads | 10, 11 |
| Dell Precision Touchpad Package | Touchpads | 10, 11 |
| Dell Function Key and QuickSet Driver | Keyboards | 10, 11 |
| Dell System Bios (OptiPlex, Latitude, XPS, Inspiron) | Bios & Uefi | 10/11 only where listed for the exact model and firmware package |
8 further Dell families are listed on the Dell manufacturer page.